Returns

Return Policies

• Domestic (USA) Returns
• International Returns
• Happiness Guarantee

Processing Returns

• How do I start a return?
• My order was undeliverable and has been shipped back to TATCHA.
• How long does it take to process a refund? 
• How can I track a return shipment?

Other Return Questions

• What happens if I accidentally returned an item without authorization?
• What happens if I accidentally returned an item that is not a TATCHA.com purchase?
• What happens if I accidentally returned an item without authorization?
• What if I used an e-gift card as the original method of payment?