What happens if I return an item that was purchased with an E-gift card? August 14, 2019 19:22 Updated A new E-gift card will be created with the refund amount. Related articles Can I use more than one E-Gift card to complete a purchase? How do I apply an E-Gift card code or check the balance? Can I use an E-gift card and Paypal, Apple Pay or Google Pay to complete my purchase? Can more than one promotional code be used in an order? Do you offer physical gift cards?