After you place an order on Tatcha.com, you will receive an email notification to the email address you provided while placing the order. Please check your junk/spam folder in case our communication was filtered.
The Order Confirmation email you receive does not confirm your order is being fulfilled and shipped. Once your order is fulfilled and on its way, we will send you a Shipment Confirmation email to confirm. If we cannot fulfill your order, a Client Care Specialist will contact you.