# United States (USA) Returns

> Domestic orders in the USA as well as APOFPODPO and US Territories can be returned within 60 days from the date of purchase by printing your own free UPS re

Source: https://help.tatcha.com/en_us/united-states-(usa)-returns-HJSePxq0Jx

Last updated: 2026-02-26T22:53:47.650Z

Domestic orders in the USA as well as APO/FPO/DPO and U.S. Territories can be returned within 60 days from the date of purchase by printing your own free UPS return shipping label. Returns over 60 days from the date of purchase do not qualify for return/exchange or store credit.

  

For United States orders: [click here](https://tatcha.com/apps/returns)

For International orders: [click here](https://help.tatcha.com/en_us/international-returns-HktJvg5Ryl)

  

**TERMS & CONDITIONS**

*   Only products purchased on Tatcha.com may be returned.
*   Shipping costs and gift wrapping are not eligible for refunds.
*   Promotional discount is non-transferable.
*   Items purchased from another retailer are not eligible for a refund or exchange.
*   All return shipments are opened and inspected. Products that are nearly emptied, tampered with, or filled with other substances are not refundable.
*   Partial sets or bundles are not eligible for a return — only complete sets.
*   Items that have been damaged or lost from personal usage—dropped, stolen, spilled, mishandled, etc.— are not refundable.
*   TATCHA monitors return volumes and reserves the right to hold or cancel orders, and the purchase account is subject to closure.